Shipping policy

Shipping Policy – Eco Viral Shop UK

Last updated: 2 January 2026

At Eco Viral Shop UK, we aim to provide fast, reliable, and affordable shipping across the United Kingdom. This Shipping Policy outlines how we process and deliver your orders.

1. Shipping Locations

We currently ship only within the United Kingdom. Please ensure your shipping address is correct at checkout. We are not able to ship to PO boxes, overseas addresses, or outside the UK at this time.

2. Processing Time

• All orders are processed within 1–3 business days (Monday–Friday).
• Orders placed on weekends or UK public holidays will be processed on the next business day.

3. Delivery Times

Delivery times vary depending on your location and the product, but most orders are delivered within 7–10 business days from dispatch.

Please note that delivery times may be affected by:
• UK postal delays
• Stock availability
• Seasonal demand

4. Shipping Costs

Shipping fees are calculated at checkout and kept as low as possible. Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email (where available). You can use this to track your package until it arrives.

6. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us immediately:

📧 Email: info@ecoviral.co.uk

• We will work with the shipping provider to resolve the issue as quickly as possible.

7. Contact Us

If you have any questions regarding shipping:

📧 Email: info@ecoviral.co.uk

📍 Business Address: 186 borough Road Wallasey CH44 6NJ  Liverpool

We are committed to delivering your orders safely, promptly, and with the highest level of service to our UK customers.