Privacy policy
Privacy Policy
Eco Viral Shop UK
Last updated: 2 January 2026
At Eco Viral Shop UK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
1. Who We Are
Eco Viral Shop UK operates as an online retail store serving customers within the United Kingdom.
Contact details:
📧 Email: info@ecoviral.co.uk
📍 Business Address: 186 borough Road Wallasey CH44 6NJ Liverpool
We are the “data controller” for the purposes of UK data protection law.
2. Information We Collect
We may collect the following information when you use our website:
Personal Information
• Name
• Email address
• Billing and delivery address
• Phone number
• Order details
• Payment method (processed securely via Stripe — we do not store full card details)
Automatically Collected Data
• IP address
• Device information
• Browser type
• Pages visited
• Cookies and tracking data
This helps us operate and improve our website.
3. How We Use Your Information
We use your information to:
• process and deliver your orders
• provide customer support
• send order confirmations & updates
• improve our website and services
• detect and prevent fraud
• comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Payment Processing
Payments are securely processed through Stripe.
Stripe may collect certain payment information to process your transaction.
For details, please refer to Stripe’s privacy policy.
5. Sharing Your Information
We may share your data with trusted third parties such as:
• payment processors
• delivery & logistics partners
• website hosting providers
• fraud prevention tools
These parties only use your data to provide services on our behalf.
6. Cookies
We use cookies to improve your browsing experience and website performance.
You can manage cookies through your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
8. Data Retention
We retain your information only as long as necessary to:
• fulfil your order
• comply with legal obligations
• resolve disputes
After this period, your data will be securely deleted or anonymised.
9. Your Rights (UK GDPR)
You have the right to:
✔ access the data we hold about you
✔ request corrections
✔ request deletion (in certain circumstances)
✔ object to processing
✔ restrict processing
✔ request data transfer
✔ withdraw consent (where applicable)
To exercise your rights, contact us at:
10. Children’s Privacy
Our website is not intended for individuals under 16 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@ecoviral.co.uk
📍 Business Address: 186 borough Road Wallasey CH44 6NJ Liverpool.